Shipping Policy

Last Updated: October 30, 2026

Thank you for shopping at Prixveen. This Shipping Policy explains our order processing times, shipping fees, delivery estimates, and procedures for shipping-related inquiries.

1. Shipping Destinations

We offer standard shipping to eligible addresses within the United States.

Shipping availability is confirmed at checkout.

2. Order Processing Time

Orders are normally processed within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Order processing time is separate from shipping transit time.

3. Estimated Delivery Time

Our estimated shipping transit time is 20–30 business days after dispatch.

Including order processing, the estimated total delivery time is approximately 23–33 business days.

These estimates are not guaranteed delivery dates. Actual delivery times may vary due to circumstances beyond our reasonable control.

4. Shipping Fees

Prixveen offers free standard shipping on eligible orders within the United States.

No minimum purchase amount is required.

Any applicable taxes or other charges will be disclosed at checkout.

5. Order Confirmation and Tracking

After successfully placing an order, customers will receive an order confirmation email.

Once tracking information becomes available, it will be provided through the applicable shipping notification or order tracking service.

Tracking updates may take additional time to appear.

6. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

If you discover an error in your delivery address, please contact us as soon as possible at service@mallvic.com.

Address changes cannot be guaranteed once an order has entered fulfillment or been dispatched.

7. Shipping Delays

Delivery may be affected by severe weather, public holidays, transportation disruptions, destination restrictions, or other circumstances outside our reasonable control.

If your order experiences a significant delay, please contact our support team for assistance.

8. Missing, Damaged, or Incorrect Orders

If your order is missing, damaged, or incorrect, please contact us with your order number and a description of the issue.

We will investigate and provide an appropriate resolution in accordance with applicable law.

9. Contact Information

Store Name: Prixveen
Legal Business Name: THE GREY HOUR LLC

Business Address:
360 S Chambers Rd
Aurora, CO 80017
United States

Email: service@mallvic.com
Phone: +1 (226) 493-1029
Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time
Website: https://prixveen.com