Contact Us

Thank you for visiting Prixveen.

If you have questions about our products, orders, shipping, returns, refunds, or store policies, our customer support team is available to assist you.

Customer Support

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time, excluding applicable public holidays.

Order Assistance

For questions about an existing order, please provide:

• Your order number.

• The email address associated with your purchase.

• A brief description of your inquiry.

For damaged, defective, or incorrect items, please include photographs where available.

Returns and Refunds

To request a return or refund, please contact our customer support team before sending any products.

We will review your request and provide the appropriate return instructions and return destination.

Please do not send returns to our business address unless specifically instructed.

Business Information

Store Name: Prixveen

Legal Business Name: THE GREY HOUR LLC

Business Address:
360 S Chambers Rd
Aurora, CO 80017
United States

Website: https://prixveen.com

We look forward to assisting you.